Soft Skills & Personality Development – Sagarika Sarma

This Soft Skills and Personality Development Course, led by tutor Sagarika Sarma, is designed for learners who want to build confidence, communicate effectively, and present themselves professionally in both academic and workplace environments. The course is especially beneficial for individuals preparing for aviation, airline, airport management, and customer service roles, as it integrates practical communication and behavioural training aligned with industry expectations.

Whether you are a student, a job-seeker, a young professional, or someone looking to enhance your interpersonal abilities, this online programme provides structured guidance to help you develop strong communication habits, positive body language, and a confident personality.

What Students Will Learn

By the end of this course, learners will gain practical knowledge and hands-on skills essential for personal and professional growth. Key learning outcomes include:

• Basic English pronunciation and articulation improvement

• Building self-confidence through guided activities

• Public speaking and presentation skills

• Behavioural observation and understanding social cues

• Handling customers in various service environments

• Communication for aviation, airline, and airport operations

• Grooming, etiquette, and personal hygiene standards

• Scenario-based practice for real customer interactions

• Soft skills for travel, tourism, and hospitality roles

• Introduction to airport ramp handling and operational communication

• Professional personality shaping for interviews and workplace success

Teaching Method

This course is delivered fully online, ensuring flexible access for learners from any location. Classes include:

• Live interactive sessions with real-time feedback

• Scenario-based role plays for customer service and aviation situations

• Spoken English drills and pronunciation correction

• Practical assignments for improving public speaking

• Personality development exercises

• Group discussions to build confidence and clarity

• Continuous guidance and personalised support from the tutor

The online structure allows students to learn at their own pace while still benefiting from direct mentorship and a supportive learning environment.

Why Learn from Sagarika Sarma

While no specific achievements have been provided, Sagarika Sarma ensures a clarity-focused, supportive, and practical teaching approach. Her ability to blend soft skills training with aviation-related practical communication makes the course ideal for students preparing for customer-facing roles. She emphasises real-world application, helping learners understand how to behave, communicate, and present themselves professionally in any environment.

Benefits & Outcomes

Students completing this programme will experience a well-rounded transformation in both communication and behaviour. Key benefits include:

• Enhanced confidence in speaking and presenting

• Improved English pronunciation for professional communication

• Stronger interpersonal and customer-handling skills

• Better grooming, hygiene, and professional etiquette

• Increased readiness for aviation, hospitality, and service-sector careers

• Greater self-awareness and a positive, growth-oriented mindset

• Ability to communicate clearly and handle customer interactions calmly

This course ensures a holistic personality upgrade, helping learners express themselves confidently and professionally in everyday and workplace situations.