Soft Skills Mastery – 3-Month Course Module

Month 1: Personal Effectiveness & Communication

Week 1: Introduction to Soft Skills & Self-Awareness

• Importance of soft skills in personal & professional life

• Self-assessment & SWOT analysis

• Johari Window & Emotional Intelligence basics

Week 2: Goal Setting & Time Management

• SMART Goals framework

• Prioritization techniques (Eisenhower Matrix)

• Building daily habits for productivity

Week 3: Verbal & Non-Verbal Communication

• Elements of effective communication

• Body language, facial expressions, gestures

• Listening vs. Hearing – Active Listening Skills

Week 4: Public Speaking & Presentation Skills

• Overcoming stage fear

• Structuring a speech (Opening–Body–Closure)

• Voice modulation, storytelling, and audience engagement

🔹 Month 2: Interpersonal & Professional Communication

Week 5: Written Communication & Email Etiquette

• Professional writing tips

• Email formatting, clarity, and tone

• Common errors and business email templates

Week 6: Interpersonal Skills & Empathy

• Building rapport and trust

• Empathetic listening

• Conflict management styles (Thomas-Kilmann model)

Week 7: Teamwork & Collaboration

• Group dynamics and roles

• Working with diverse teams

• Team building activities and case studies

Week 8: Leadership Essentials

• Leadership vs. Management

• Leadership styles (Situational, Transformational, etc.)

• Leading with influence, not authority

🔹 Month 3: Workplace Readiness & Personality Development

Week 9: Problem Solving & Critical Thinking

• Structured problem-solving methods (IDEAL model)

• Lateral thinking and creativity boosters

• Real-world scenario practice

Week 10: Conflict Resolution & Negotiation Skills

• Conflict triggers and management styles

• Assertiveness training

• Win-win negotiation framework (BATNA & ZOPA concepts)

Week 11: Personal Branding & Social Etiquette

• Building your personal brand online & offline

• Grooming, dressing, and workplace etiquette

• LinkedIn profile tips & networking

Week 12: Final Presentations & Feedback

• Capstone: Individual/Group Presentations

• Personalized feedback & coaching

• Certificates & growth plan