Hospital Administration Course Meera Chandra Babu

This Hospital Administration course provides a complete understanding of healthcare systems, hospital operations, quality standards, and patient care management. It is designed to prepare learners for administrative, supervisory, and operational roles in hospitals, clinics, and healthcare organizations.

The course covers hospital workflow, NABH standards, medical records, HR, finance, legal aspects, and patient service excellence, ensuring industry-ready knowledge.

Course Objectives

By the end of this course, learners will be able to:

• Understand the structure and functioning of hospitals

• Manage OPD, IPD, Emergency, and OT operations

• Maintain accurate medical records and documentation

• Apply quality standards, NABH guidelines, and patient safety protocols

• Handle hospital HR, finance, billing, and insurance

• Ensure legal compliance and ethical healthcare practices

What Student Will Learn

Module 1: Introduction to Healthcare & Hospital Systems

• Overview of healthcare delivery systems

• Types of hospitals and healthcare facilities

• Roles of hospital administrators

Module 2: Hospital Organization Structure & Departments

• Administrative, clinical, and support services

• Roles and responsibilities of departments

• Inter-departmental coordination

Module 3: OPD, IPD, Emergency & OT Management

• OPD workflow and patient flow management

• IPD admission, discharge, and bed management

• Emergency services and triage systems

• Operation Theatre scheduling and coordination

Module 4: Medical Records & Documentation

• Importance of medical records

• Types of hospital documentation

• Confidentiality and data management

Module 5: Healthcare Quality, NABH & Patient Safety

• Quality indicators in healthcare

• NABH standards overview

• Patient safety goals and risk management

Module 6: Hospital HR Management & Operations

• Recruitment and staffing

• Training and performance management

• Workforce planning and labor laws

Module 7: Healthcare Finance, Billing & Insurance

• Hospital finance basics

• Billing systems and revenue cycle

• Health insurance and claim processing

Module 8: Legal, Ethical & Medico-legal Aspects

• Healthcare laws and regulations

• Ethical issues in hospital management

• Medico-legal cases and responsibilities

Module 9: Infection Control & Biomedical Waste Management

• Hospital infection control practices

• Biomedical waste segregation and disposal

• Regulatory compliance and safety

Module 10: Patient Relations & Service Excellence

• Patient communication and counseling

• Complaint handling and grievance redressal

• Service quality and patient satisfaction

Who Should Enroll

• Students interested in Hospital Administration careers

• Healthcare graduates (Life Sciences, Nursing, Pharmacy, Allied Health)

• Working professionals in hospitals or clinics

• Individuals planning careers in Healthcare Management

Learning Outcomes

After completing the course, learners will:

• Understand complete hospital operations

• Manage patient care processes efficiently

• Apply quality, safety, and legal standards

• Be prepared for entry-level hospital administration roles