veena prakash Rao

Profile of Veena Prakash Singh

Veena is one of the leading trainers for behavioural trainings, Voice and Accent Trainings and is empanelled with Soft Skills Division of KWARE India and Vibyor high. She has completed her B.A, (1996): English Literature, Sociology and Public Administration, PGDCA: Hyderabad, P.G. Diploma in Journalism: (1997) - Osmania University and is a PEAK PERFORMANCE CERTIFIED TRAINER with International Certification. 

She has traveled across Pan India 78 Locations in India , conducting training Programme in Customer Service Skills/ Leadership/ Communication/ Sales/ Behavioural.

She was invited as a speaker in the 3rd National Conference on HR Outsourcing at DY Patil University on Jan 2010.

Worked as an Employee for Companies like, Indian Express, Generation Next

Magazine, Wipro BPO, Dr Batras, CMS Info systems,

Institutes where she worked as a freelance trainer is VETA, BM Spoken English and Personality Development Institute.

Her Expertise Includes:

1. Neutral English Speech sounds

2. Handling Calls

3. Handling Irate and Difficult callers

4. Extempore Speech

5. Media Module

6. Role Plays

7. Excellence in Customer Service

8. Working Together. / Interpersonal Skills

9. Enhance Communication Skills

10. Effective Presentation Skills

11. Stress Management

12. Time Management

13. Leadership

14. Body Language

15. Interviewing Skills

Workshops conducted by her:

Management for upcoming Team & Project Leader. At CMS INFOSYSTEMS

For engineers on Customer Handling skills. – AT Systime  

Grooming for Men and Women (Corporate Culture)., Dr DY Patil College of

MANAGEMENT

Personality Development for Junior Staff , Middle Management  

Provided leadership and inspiration to the departments to achieve their goals and objective management for Engineers traveling off site  

This training enabled the participants to pronounce letters in a neural sound practice American Intonation Pattern, practice Conversation, learn common American Phrases.

She has been responsible for Training the Trainers and has trained in multiple locations across India.

1. Customer Service

2. Time Management

3. Motivating people to work on ethical values

4. Maintaining quality

5. Conducted Team Management Trainings

Clients Handled by her during her work experience:

1. Systime

2. Fullerton India

3. Subhiksha

4. BM Management Institute

5 Kerox Management Institute

6. Veta Spoken English Institute

7. Fino Fintech Foundation

Have conducted training and placement for students in following banks

8. Ratnakar Bank Ltd

9. Yes Bank

10. RBL Bank

11. Kotak bank.  

12. Fino paytech

13. ICICI Bank

Trained  9870 Employees across Pan India

34100 College Students

600 School Students  

Total Years of Experience: 19 years  Age: 42 years.

Address

Villa 6 Mytri Suvidha Enclave, Nagaram, Shamshabad, Hyderabad 501218.

VKS CE English speaking Academy, Grand Imperial Banquet, Four Bungalow, Second Floor, Sindudurg Bhavan, Opp. Model Town Yes Bank.   

Walking distance from Versova Metro Andheri West  

Ph: 09769228347