Soft Skills – Communication, Leadership & Workplace Skills by Tabita Priscilla.S

1. Communication Skills

• Clear verbal communication

• Articulation, tone, and clarity

• Active listening

• Professional conversation skills

• Confidence while speaking in groups or meetings

2. Interpersonal Skills

• Building rapport

• Empathy and understanding diverse perspectives

• Collaboration and group interaction

• Professional behaviour in multicultural environments

3. Presentation Skills

• Structuring a talk

• Designing key points

• Body language and eye contact

• Handling questions confidently

• Delivering speeches and presentations under pressure

4. Personality Development

• Self-awareness

• Goal-setting and self-discipline

• Grooming and professional behaviour

• Developing a growth mindset

5. Leadership Skills

• Taking initiative

• Decision-making

• Delegation basics

• Influencing skills

• Leading group tasks professionally

6. Workplace Etiquette

• Email and message etiquette

• Meeting etiquette

• Professional introductions

• Conflict management

• Time management at work

7. Critical Thinking & Problem Solving

• Analysing situations

• Identifying solutions

• Logical reasoning

• Creative thinking techniques

8. Teamwork & Collaboration

• Group task coordination

• Sharing responsibilities

• Giving and receiving feedback

• Building trust within teams