Social and Emotional Intelligence for Success

Course Overview:

This course is designed to help learners understand themselves and others better—at home, at work, and in daily life. Emotional and Social Intelligence are key to building strong relationships, handling stress, and making thoughtful decisions. Through interactive sessions, reflection exercises, and real-life examples, learners will build the skills needed to become more self-aware, empathetic, and socially confident.

Course Objectives:

By the end of this course, learners will:
✔ Understand what emotional and social intelligence mean in simple terms
✔ Learn to identify, understand, and manage their own emotions
✔ Build empathy and better connect with others
✔ Improve communication and relationship-building skills
✔ Respond to stress and conflict in healthier ways

Course Outline:

Session 1: Understanding Emotions & Self-Awareness

• What is emotional intelligence? Why does it matter?

• Recognizing your emotional patterns

• Tools for building self-awareness

• Responding vs. reacting: practicing emotional control

Session 2: Social Awareness & Empathy

• Reading people: body language, tone, and unspoken cues

• Building empathy without judgment

• Understanding others’ perspectives

• Listening to connect, not just to reply

Session 3: Relationships, Communication & Conflict Handling

• Building trust and rapport

• Speaking with compassion and clarity

• Handling difficult conversations

• Managing conflict calmly and constructively

Delivery Style:

✔ Reflection & journaling exercises
✔ Role plays and mini scenarios
✔ Self-assessment tools and peer sharing
✔ Real-life case examples and tips